Payment & Shipping

Payment

1. Secure Card Payment

We accept major credit & debit cards as Visa, Mastercard, International Dinners Club. The payment is securely processed on ČSOB Bank gateway, we do not collect any information from your card and this is also the fastest way how to pay.

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2. Bank Transfer

You can transfer money directly from your internet banking if you want. You will receive payment instructions with your order confirmation. (if you loose it, don’t worry and contact us, we will resend you payment instructions).  Your order will be processed when payment received in our bank account.

3. PayPal

You can also pay directly through PayPal.
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Is the payment safe?

All payment methods we offer are safe and used by many people around the world. Join clients across the globe that enjoy to wear original Eeroplane apparel already.

Shipping

What does shipping cost?

Shipping for free starts on orders at 99 EUR and depends on your country. Shipping is calculated at basket/checkout based on your location. Just add an item to your cart, select your country and you will see the shipping rate…

Free shipping on purchase
from 99 EUR to EU countries
from 199 EUR to Non EU – countries in Europe
from 299 EUR – around the World

What Shipping Methods Are Available?

We offer competitive rates for Economy Delivery. Depending on your country we use standard Parcel suppliers (DHL, DPD, GLS, Hermes) or National Postal Services (Colissimo, Correos, MRW, PostNL, Postnord, Royal Mail, Swiss Post…)

How Long Will It Take To Get My Package?

Standard shipping should take 2-5 working days in Europe and 2-3 weeks overseas. In case of urgent query, please contact us. We will try to align with your needs.

Due to the current climate with COVID-19, you may experience a delay in an email response, shipping times, and return processing. Once your order has shipped, a shipment confirmation email with tracking information is sent. 

Where do you ship to? Do You Ship Internationally?

We currently ship to the most countries on the list below but If you need shipping elsewhere please contact us and we will sort it out.

America : Argentina, Brazil, Canada, Mexico, USA

Australia

Europe : Austria, Belgium, Bulgaria, Croatia, Czech republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland

Asia : Turkey

Where do you ship from?

We ship from our warehouse in Novy Jičín, Czech Republic – Europe.

Do I get tracking number?

Yes, you will receive Shipping Tracking Number once your order has been dispatched.

Items availability

Merchandise availability on eeroplane.com is subject to change.